Term of Services

OVERVIEW

Welcome to Haya Couture House. The terms “we”, “us” and “our” refer to Haya Couture House. Haya Couture House operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Haya Couture House is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We strive to ensure that our products and services are accurately described and displayed in our online store. However, colors and product appearance may vary depending on your device type, screen resolution, and settings.

We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or match exactly what is displayed online.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Haya Couture House reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance. Payment must be received and processed before acceptance.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept or cancel an order, we will attempt to notify you using the contact details provided at checkout.

Purchases are subject to our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time of your order and as confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs or import duties.

Prices in our online store may differ from prices offered elsewhere. Promotions may be governed by separate terms, which will control in the event of a conflict.

You agree to provide accurate and complete billing and payment information and to promptly update any changes. You represent and warrant that you are authorized to use the payment method provided and that you will pay all charges incurred, including applicable taxes and shipping fees.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss and title pass to you once products are delivered to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services, including trademarks, logos, text, images, graphics, videos, audio, and their arrangement, are owned by Haya Couture House, its affiliates or licensors and are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, republish, download, store, or transmit any material without our prior written consent.

Nothing in these Terms grants you any license to our intellectual property or that of Shopify or any third party. All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available” without warranties or endorsements.

Your use of such tools is at your own risk and subject to the third party’s terms. New features or tools introduced in the future will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy or practices of those websites. Accessing third-party sites is at your own risk, and you should review their policies before engaging in transactions.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Haya Couture House is powered by Shopify, which enables us to provide the Services. However, all sales and purchases are made directly with Haya Couture House.

By using the Services, you agree that Shopify is not responsible for any aspect of transactions between you and Haya Couture House, including any injury, damage or loss related to products or services purchased. You release Shopify and its affiliates from any claims arising from your purchases.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies.

Because the Services are hosted by Shopify, Shopify may collect and process personal information to provide and improve the Services. Information may be transferred to other countries as necessary to provide services.

SECTION 11 - FEEDBACK

If you submit any feedback, suggestions, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish and distribute such Feedback for any purpose, including commercial purposes.

You represent that you have the necessary rights to submit such Feedback and that it does not violate any laws or third-party rights. We are not obligated to keep Feedback confidential, compensate you, or respond to it.

We reserve the right to remove Feedback that violates these Terms or is otherwise objectionable.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions in the Services, including after an order has been submitted, and to update information or cancel orders without prior notice.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use the Services for unlawful, fraudulent, harmful or abusive purposes, to violate intellectual property rights, to transmit malicious code, to collect personal data of others, or to interfere with security features.

We may suspend or terminate your account if you violate these Terms.

SECTION 14 - TERMINATION

We may terminate or suspend your access to the Services at any time without notice. You remain liable for amounts due up to the date of termination. Provisions that by their nature should survive termination will remain in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, except as required by law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Haya Couture House and its affiliates, partners, employees, agents and service providers, and those of Shopify and its affiliates, shall not be liable for any indirect, incidental, punitive or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Haya Couture House, Shopify, and their affiliates, officers, directors, employees and agents from any claims or liabilities arising out of your breach of these Terms, violation of law, or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver. These Terms constitute the entire agreement between you and Haya Couture House regarding the Services.

SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Haya Couture House is headquartered. You consent to the exclusive jurisdiction of the courts located there.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update or modify these Terms at any time by posting changes on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.